Terms and Conditions
COPYRIGHT
All images taken are copyright to Mark the Photographer, unless pre-agreed and supply of Copyright Release Form and or Model Release Form and Release Series Number.
RIGHT MANAGED (RM) IMAGES
All images are Rights Managed, license is issued for specific use only, a usage which is affirmed by the client.
We offer to pre-approved business customers 28 days credit terms, subject to status, account application form must be completed. All new customers must pay in full their first order on commission. We accept payment via BACS, Cheque, Cash, Credit Card, PayPal or Google Checkout. Payment is accepted in £- Sterling, € - Euro's and $ - US Dollars.
DELIVERY OF IMAGES – PHYSICAL COPIES
This clause sets out our delivery policy where you have placed an Order that has been accepted by us for physical copies of Images to be supplied to you.
Once your Order has been accepted, we will deliver the Images ordered by you to the billing address you give us at the time you place your Order with us.
A signature is required to confirm receipt at the time of delivery.
DELIVERY OF IMAGES – ELECTRONIC COPIES
This clause sets out our delivery policy where you have placed an Order that has been accepted by us for Images to be supplied to you in an electronic format.
Once your Order has been accepted, we will make the Images available for you to download.
It is your responsibility to arrange for the download of the Images and to ensure that your software and/or hardware is compatible with the Images.
TERMS AND CONDITIONS OF ONLINE SALES OF LICENCES TO USE IMAGES - CLICK HERE
RIGHT FOR YOU TO CANCEL (CONSUMER PURCHASES ONLY)
If you have made a Consumer Purchase you may cancel your Order for any Images at any time before the end of the 7th (seventh) Working Day from the date you received the Images:
In order to exercise your right under sub-clause 4.1 you must notify us of your intention to cancel in writing.
If you have received physical copies of the Images from us before you cancel your Order you must return all of these copies to us at your own cost and risk within 30 (thirty) days of the date of your notice of your intention to cancel. You must also destroy all other copies (including electronic copies) of the Images in your possession and/or control.
The returned physical copies of the Images must be received by us in the condition they were in when delivered to you.
We shall be entitled to recover any direct costs of having to recover any Images from you and may set such costs off against the amount to be re-credited to you. For example, if the cost of recovering the Images from you exceeds the amount paid by you, you will owe us the cost of returning the goods, less the amount you have already paid.
All sums to be re-credited to you in respect of a cancelled Order will be re-credited to the same credit/debit card you used to place your Order.
As of 2008, in our change of policies and as a part of our environmental responsibilities, with every effort in reducing our carbon foot print, we no longer send out speculative paper mail shoots. We now once a month send an e-newsletter via our appointed third party. We take every care to manage and monitor this e-newsletter email list and provide via a genuine unsubscribe service. In obtaining your email address we have contacted at some point in the past your organisation asking to speak to you or the marketing / press officer or the person whom would deal with photography / photographers, the individual we made contact with has supplied us your email address, with the intention to send you an email. If you have any questions or concerns please visit our privacy policy or contact us using our freephone number(s).
YOUR DATA
Under the data protection act 1998, section 7 (1), you are within your legal rights to see the information we may hold about you. To make a request for your data click here.
RIGHT FOR YOU TO RETURN IMAGES
If the Images we deliver (whether electronically and/or by way of physical copies) are not what you ordered or are damaged or defective or the delivery is of an incorrect quantity, you must notify us in writing at our Contact Address of the problem within seven (7) Working Days of the delivery of the Images in question.
It is your responsibility to inspect the Images for any damage or defect within seven (7) Working Days of delivery.
If you notify a problem to us, our only obligation will be, at our option;
to make good any shortage or incorrect delivery of Images; or
to replace or repair any Images that are damaged or defective; or
to refund to you the amount paid by you for the Images in question. All sums to be re-credited to you will be re-credited to the same credit/debit card you used to place your Order
SPECIAL OFFERS
Discount Day's - Photo shoots must be pre booked 10 days in advance and quoting "Discount Day" at time of booking. Not available in conjunction with any other offer, credit terms are not available with "Discount Day", payment is required at time of commission, by BACS, Credit Card, PayPal or Google Checkout. This offer may be withdrawn at any point in time without notice.
Price Match - Offer and service subject to availability, like for like applies to equipment, experience of photographer and service levels. Not available in conjunction with any other offer, credit terms are not available with "Price Match", payment is required at time of commission, by BACS, Credit Card, PayPal or Google Checkout. This offer may be withdrawn at any point in time without notice.
Vouchers - Offer and service subject to availability. This offer may be withdrawn at any point in time without notice. Voucher has any expiry date of 6 months after issue. Voucher can only be redeemed for goods or services as declared on voucher. Voucher has as cash value of 0.01p (UK £ Sterling). Voucher can only be redeemed once original service payment (cleared funds) have been received. Voucher is not available in conjunction with any other offer.
Photograph Commercial or Residential Properties, 31st January 2008 - Offer and service subject to availability. This offer may be withdrawn at any point in time without notice. Voucher has any expiry date of 31st December 2008. Voucher can only be redeemed for commercial or residential properties photography as declared on voucher. Voucher has as cash value of 0.01p (UK £ Sterling). Voucher is not available in conjunction with any other offer. There are no credit terms available with this offer. One voucher equals to one hour of photography. One voucher / hour for inside and one voucher / hour for outside, voucher can NOT be split into half an hour inside and half hour outside. One voucher per hour per property. No Prints or CD/DVD are included in offer, images supplied electronically.
3 Hours for the price of 2 - Offer and service subject to availability. This offer may be withdrawn at any point in time without notice. Purchase 2 hours of photographic labour and receive a third free. The third hour must be used directly after the first 2 hours on photographic labour, ie 3 hour shoot for the price of 2. Not available in conjunction with any other offer. There are no credit terms available with this offer. Offer is for UK shoots only.
iTunes or One Disneyland Paris Ticket - Offer and service subject to availability. This offer may be withdrawn at any point in time without notice. Purchase 1+ hours of photographic labour and receive an iTunes voucher worth £15 or a One Day Disneyland Paris ticket for each hour purchased. Maximum of 8 vouchers with any one order. Not available in conjunction with any other offer or with our Day or Half Day Rate. There are no credit terms available with this offer. Offer is for UK shoots only. Voucher(s) will be supplied within 45 days of payment or our services/shoot which ever is earlier. No other voucher, service or cash alternative is available under this offer. There are no refund once voucher(s) has been supplied.